At Fashlyst, we take pride in delivering your carefully curated fashion essentials with efficiency and care. Our streamlined logistics process ensures that your orders for apparel, accessories, and other wardrobe staples are processed promptly and dispatched from our fulfillment centers within 1-2 business days. Whether you're updating your seasonal wardrobe or adding statement pieces to your collection, our team works diligently to prepare your items for their journey to you.
We partner with trusted global carriers to provide reliable shipping services across multiple product categories. From delicate jewelry to versatile outerwear, each item is packaged with attention to detail to ensure it arrives in perfect condition. Our commitment extends beyond the purchase – we monitor every shipment until it reaches your doorstep.
Order processing typically requires 1-2 business days, excluding weekends and public holidays. Once dispatched, delivery timelines vary depending on your location and selected shipping method. For domestic destinations, most packages arrive within 5-7 business days after processing. International shipments may require additional transit time due to customs clearance procedures.
During peak seasons or promotional periods, processing times may extend slightly. We recommend placing orders well in advance for time-sensitive occasions. Rest assured, you'll receive shipment confirmation with tracking details as soon as your order leaves our facility.
We offer transparent shipping options designed to accommodate various order values:
Shipping costs are calculated automatically at checkout based on your order subtotal. For expedited delivery options or special circumstances, please contact our customer service team before placing your order.
Currently, we ship to most countries worldwide, including major markets in North America, Europe, Asia, and Oceania. Some remote locations or areas with restricted import regulations may not be serviceable through our standard shipping network.
During checkout, our system will automatically verify your address for deliverability. If we're unable to ship to your destination, you'll receive immediate notification with alternative suggestions. For specific inquiries about service availability to your region, our customer support team can provide detailed information.
Once your order ships, you'll receive an email containing your tracking number and a link to monitor your package's progress. Our tracking system provides real-time updates from the carrier, including estimated delivery dates and any transit exceptions.
For convenience, you can also access tracking information by logging into your account on our website. Simply navigate to 'Order History' and select the relevant purchase. If you encounter any discrepancies in tracking data or haven't received updates within 48 hours of shipment notification, please reach out to our support team.
While we strive for seamless deliveries, occasional delays may occur due to unforeseen circumstances like weather events, customs inspections, or carrier logistical challenges. If your shipment exceeds the estimated delivery window by more than 5 business days, please contact us at [email protected] with your order number.
In rare cases of lost packages, we initiate a thorough investigation with the carrier. After verifying the shipment status, we'll either resend your items at no additional cost or process a full refund. Our customer service team maintains regular communication throughout this process to ensure your complete satisfaction.
International shipments may be subject to customs fees, import taxes, or other charges imposed by the destination country. These fees are the responsibility of the recipient and are not included in our product prices or shipping costs.
We declare all international shipments at their full value and cannot mark orders as gifts or undervalue items. For accurate information about potential charges, please consult your local customs office before placing an order. Some countries may require additional documentation or have restrictions on certain product categories – we recommend reviewing these regulations to avoid delivery complications.
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