Return & Refund Policy

Cancellation

You may cancel your order at any time before it has been shipped. Once your cancellation request is processed, a full refund will be issued to your original payment method. Please note that cancellations cannot be processed after your order has entered the shipping phase. To cancel an order, please contact our customer service team immediately after placing your order.

Refunds for cancelled orders typically appear in your account within 5-7 business days, depending on your financial institution's processing times. You will receive a confirmation email once your cancellation has been successfully processed.

Returns

We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be:

• In its original packaging with all tags attached
• Unused, unworn, and in the same condition as when you received it
• Accompanied by the original receipt or proof of purchase

To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Items returned without an RMA number may experience processing delays. Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped or defective product).

Certain items are not eligible for return, including:

• Personalized or custom-made products
• Items marked as "final sale"
• Perishable goods

Refunds

Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10 business days.

Please note that shipping costs are non-refundable unless the return is due to our error. For returns that qualify for free return shipping, we will deduct the original shipping charges from your refund amount.

Depending on your financial institution, it may take additional time for the refund to appear in your account after we process it. Some financial institutions may require a full billing cycle to reflect the credit.

Late or Missing Refunds

If you haven't received your refund within the expected timeframe, please first check with your bank or credit card company. Some payment processors require additional processing time before posting the refund to your account.

If you've confirmed with your financial institution that the refund hasn't been processed, please contact us with the following information:

• Your order number
• The date of your return
• The shipping carrier and tracking number (if applicable)
• Details of your communication with your financial institution

We will investigate the matter and provide you with a resolution within 5 business days of receiving your inquiry.

Contact Us

If you have any questions about our Return & Refund Policy, please don't hesitate to contact our customer service team. We're here to help!